TK989 Privacy Policy

01Policy Overview & Purpose

TK989 is one of Bangladesh's most trusted online gaming and betting platforms. We understand how much your personal privacy matters. That's why we're committed to being fully transparent about how your data is collected, used, and protected on TK989.

This Privacy Policy is a transparent agreement between you and TK989 regarding how your information is used. Our Terms & Conditions And Responsible Gaming Reading this policy alongside our other policies will give you a complete understanding of TK989's overall framework.

TK989 complies with international data protection standards. Our platform is regularly audited by independent third-party security experts to ensure your information remains fully protected. TK989's privacy policy is built in full accordance with applicable laws in Bangladesh and international standards.

02What Information We Collect

TK989 only collects information that is strictly necessary. Collecting irrelevant or excessive data goes against our policy. Below is a detailed breakdown of what data is collected and why.

Directly Provided Information

Automatically Collected Information

• IP address and device type (for security verification).
• Browser type and operating system information.
• Time spent on the platform and pages visited.
• Date and time of login and logout.
• Transaction history and gaming activity logs.
• Cookies and session tokens (see the Cookies section for details).

03How Your Information Is Used

TK989 uses the data it collects for the following purposes — each aimed at improving your experience and maintaining platform security.

• Account Management: To create, verify, and securely manage your account.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: For quick resolution of your complaints or queries.
• Security Monitoring: To prevent fraud, money laundering, and other illegal activities.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Legal Obligations: To meet regulatory authority requirements.
• Platform Development: To analyze and improve the overall user experience.

04How Long Your Information Is Stored

TK989 does not retain your data longer than necessary. Your information is kept for as long as your account remains active. Once an account is closed, data is held for a legally required period and then securely deleted.

Data Retention Period

Once the designated period has passed, your information is automatically deleted or anonymized in a way that makes identification impossible.

05Sharing Information with Third Parties

TK989's core principle is that your data will never be sold or rented. However, limited information may be shared in certain specific circumstances.

When Your Information May Be Shared

• Payment Processor: Solely to process transactions with bKash, Nagad, and Rocket.
• Game Providers: Minimum necessary information shared with game developers to ensure gameplay integrity.
• Law Enforcement Agencies: Where required by a valid legal order or judicial directive.
• Regulatory Authority: Upon request from a licensing authority.
• Fraud Prevention: With specialist agencies for investigating suspicious activity.

All third parties we work with are required to uphold the same privacy standards as TK989. They may only use the data received for its specified purpose and cannot retain or share it further.

06Cookie Policy

TK989 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of Cookies

• Essential Cookies: To maintain login sessions and ensure core platform functionality. These cannot be disabled.
• Performance Cookies: To identify which sections of the site are used most, helping guide site improvements.
• Functionality Cookies: To remember your language and other preferences.
• Analytics Cookies: For overall user behavior analysis — all data is anonymized.

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

07Your Data Rights

TK989's privacy policy gives you full control over your own data. You have the following rights.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the use of your information for specific purposes.
• Right to Portability: You can request a copy of your data in a structured format.
• Right to Object: You may object to certain types of data processing.

08Minor Protection

TK989 strictly prohibits anyone under 18 from creating an account or using the platform. Protecting minors is our highest priority.

• Age verification is mandatory at the time of registration.
• Additional proof-of-age documentation may be requested in suspicious cases.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.
• No payments are accepted from minors, and any payments received are refunded in full.
• If parents suspect their child is using TK989, they can contact our support team immediately.

09Technical Security Measures

TK989 uses state-of-the-art technical security measures to keep your data safe. Our security isn't just a promise — it's backed by action.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Additional OTP verification required at login.
• Firewall Protection: Advanced server-level firewall systems are active.
• DDoS Protection: Measures in place to prevent large-scale cyberattacks.
• Regular Penetration Testing: External security experts conduct regular vulnerability assessments.
• Data Backup: Encrypted backups are maintained across multiple secure locations.
• Suspicious Activity Alerts: Instant alerts are sent for logins from unrecognized devices or locations.

10Payment Data Protection

Financial data is the most sensitive. Your mobile banking details and payment information are stored with the highest level of security on TK989.

• Your mobile banking PIN or password is never stored on TK989's servers.
• All payment transactions are processed directly through the payment gateway.
• Only the last few digits of your mobile number are visible within our system.
• Every transaction is recorded with a unique transaction ID.
• Suspicious transactions are automatically flagged and reviewed.

11Policy Changes & Updates

TK989 may update this privacy policy from time to time. Changes may be made due to technological developments, legal requirements, or service improvements.

• For significant changes, a notification will be sent to your registered mobile number.
• Always check the "Last Updated" date at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• A history of policy changes is maintained by the support team.
• If you have questions about any changes, feel free to reach out to our support team.

12Contact & Complaints

If you have any questions, concerns, or complaints about TK989's privacy policy, please reach out to our dedicated support team. We're always here for you.

We are committed to resolving your complaints. If a direct resolution with us is not possible, you have the right to escalate the matter to the relevant regulatory authority.